FAQs

HOW LONG WILL IT TAKE TO DISPATCH MY ORDER?

Processing times vary depending on the product as some items are made to order such as our handmade tassel garlands and personalised backpacks. Please check the product listings for more specific turnaround times. If you place an order for multiple items, including a made to order product, your items will be shipped together at the later date.

 

HOW LONG DOES SHIPPING TAKE?

WITHIN AUSTRALIA: We send our domestic orders via Australia Post. Shipping times vary depending on which city you are located in. For a shipping time estimate please head to Australia Post (we ship from Dural, NSW 2158).

INTERNATIONAL: We send our international orders via Australia Post using standard shipping. See below for a shipping time estimate as provided by Australia Post.

New Zealand: 5 business days between major metro areas

USA: 5 business days between major metro areas

Canada: 9 business days between major metro areas

UK: 6 business days between major metro areas

Other countries: Please contact us for a shipping quote

PLEASE NOTE: While we guarantee that we will process your order in the specified processing times, once we ship your order we have no control over how long the shipping will take. We can only provide a shipping time estimate as provided by our postal companies. Please allow extra time for delivery during COVID.

 

WHAT PAYMENT OPTIONS ARE AVAILABLE?

We accept Credit Card, Paypal and Afterpay.